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Frequently Asked Questions
What is a rooftop tent and how does it work?
A rooftop tent is a mobile tent mounted on the roof of a vehicle. It provides a comfortable, elevated place to sleep while camping. Most rooftop tents fold out or pop up, with some models using a hybrid construction where the top section half-opens to the side. The Roof Space defines itself as a fusion rooftop tent - it combines the ruggedness, sleek design and aerodynamics of a hard shell with the full fold-out capability of a classic fold-out rooftop tent.
What advantages does a rooftop tent offer over conventional tents?
Rooftop tents offer several advantages over conventional tents. They not only provide greater comfort by letting you sleep on an elevated platform, they also protect you from ground cold and moisture. Mounting the tent on your car adds mobility and flexibility when camping. Fast setup and pack-down allow spontaneous changes of location, while the elevated position on the vehicle offers extra safety from wildlife.
Can I mount my rooftop tent on my vehicle myself?
Yes, many of our customers mount their rooftop tents themselves. However, we recommend following the instructions carefully or seeking professional help to ensure a safe installation. For mounting the Roof Space 2 we recommend working with 3 people.
How long does it take to mount and remove a rooftop tent?
Mounting and removal take around 10 to 20 minutes on average, depending on the model and the user's experience. Since the Roof Space 2 comes with a mounting kit and instructions, as well as an installation video on YouTube, even first-timers can mount the tent in 10-15 minutes.
Are rooftop tents suitable for all seasons?
Our rooftop tents are versatile and designed for different seasons. They offer reliable protection from the elements - whether rain, sun, wind or cold. For camping in winter conditions, our Thermal Inner Tent is available as an accessory in the shop.
Are there restrictions on using rooftop tents in different countries or regions?
Please check local laws and regulations regarding camping and rooftop tents in different countries or regions before use.
How much does the Roof Space 2 weigh?
The Roof Space 2 weighs 67 kg.
What materials do you use for your rooftop tents and why?
We rely on high-quality, weather-resistant materials such as rugged ripstop fabric that offers excellent durability. This is complemented by waterproof coatings and sturdy aluminium frames to ensure the longevity and reliability of our rooftop tents.
How waterproof are your rooftop tents?
Our rooftop tents are designed for maximum waterproofness. With a hydrostatic head of 3,000 mm and specially coated seams, they offer reliable protection from rain and moisture, even in the most demanding weather conditions.
How many people fit in a rooftop tent?
Capacity varies by model and size. Our Roof Space 2, for example, measures 155 cm x 136 cm and is designed for the comfort of 2 adults, with room for a child depending on size. For families needing more space, the Roof Space 4 is designed for 3-4 people, offering even more flexibility and comfort.
Can I remove the ladder, or is it a load-bearing element?
The ladder is not a load-bearing element, but we recommend leaving it on the tent as it provides additional stability, and getting in and out without the ladder isn't possible.
How well are the rooftop tents secured against wind and storms?
Our rooftop tents are designed to withstand strong winds up to force 8. Stability does, however, depend on correct installation and proper use. Additional securing measures are also recommended. Our tent features two buckles at the entrance that let you further secure the entry, reinforcing stability in challenging wind conditions while minimising flapping wind noise.
Are your rooftop tents suitable for vehicles of all sizes?
Our rooftop tent comes in a universal size and is designed with a low weight of 67 kg. This makes it suitable for a wide range of vehicles with a roof load rating of at least 75 kg.
Do your rooftop tents offer enough storage space for personal items?
Yes, our rooftop tents offer additional storage space for personal items and feature integrated pockets and storage options. With the shell closed there is 4.5 cm of space, so your sleeping bag and pillow can simply stay inside the tent.
Are your rooftop tents suitable for extreme temperatures or high altitudes?
Our rooftop tents are designed for use in a variety of environments, but we recommend checking the specific limits in the product description.
Is there a way to connect the rooftop tent to external power sources?
Our rooftop tents don't have integrated connections for external power sources, but portable solar panel or battery systems can be used.
How is ventilation handled in your rooftop tents?
Our rooftop tents are designed to provide effective ventilation. In addition to windows on both sides and at the entrance, they feature small, rainproof vents on the sides and rear. These can be opened as needed to ensure optimal air circulation even in bad weather. In summer, we also recommend activating panorama mode for improved airflow and even more comfort.
Are your rooftop tents suitable for vehicles with special equipment (e.g. roof rails, roof racks)?
Yes, our rooftop tents are suitable for various vehicle configurations and equipment. Depending on your vehicle model, you just need to choose the right roof rack.
What is the aerodynamic impact of your rooftop tents on the vehicle?
Our rooftop tents are aerodynamically designed to minimise drag and avoid significantly affecting vehicle performance. Depending on your vehicle model and driving style, fuel consumption increases by 0.5-1.5 litres.
Is the ROOF SPACE 2 rooftop tent lockable or secured against theft?
Yes, the ROOF SPACE 2 rooftop tent is lockable.
Do you also offer accessories or spare parts for your rooftop tents?
Yes, we offer accessories and spare parts for our rooftop tents. These are available on our website or from our dealers.
Are there ways to extend or customise the rooftop tent?
Our Roof Space 2 offers a range of customisation options, including an inflatable awning tent, an awning and a mosquito net for panorama mode. These extensions integrate effortlessly into the tent ecosystem and significantly expand the usable area of the tent. They provide additional space, more versatility and the ability to enjoy fresh air in panorama mode while keeping pesky insects out - for an even more comfortable camping experience.
Is the rooftop tent theft-proof?
Our rooftop tents can be fitted with optional security features such as lockable zippers and security buckles to make theft more difficult.
Which roof rack can I use?
You can use any roof rack that is compatible with your vehicle model and rated for a load of at least 75 kg. However, we advise against clamp-style racks that grip into the door frame.
How many people do I need to mount the rooftop tent?
We recommend lifting the Roof Space 2 onto the car with at least 3 adults.
Can I mount the Roof Space 2 so it opens towards the rear of the car?
That's possible. You will, however, need adapter plates, which you'll find as accessories in our shop. With this mounting orientation, note that the tailgate can no longer be opened fully, as it would otherwise hit the rooftop tent.
Do you offer installation videos or instructions for your rooftop tents?
Yes, detailed mounting instructions are included with the Roof Space 2, and installation videos are available on our YouTube channel to make setup easier.
Are there differences in mounting for different vehicle roof shapes?
Yes, mounting can vary depending on roof shape and vehicle type. The mounting instructions provide specific guidance for different roof shapes.
Are your rooftop tents suitable for vehicles with sunroofs?
Our rooftop tents can be mounted on vehicles with sunroofs, depending on the mounting method and vehicle model.
Can your rooftop tents be mounted on different vehicle types like SUVs, wagons or utes?
Yes, our rooftop tents are suitable for a wide variety of vehicle types. You can easily check compatibility with your car using our configurator.
Can I move my rooftop tent to another vehicle if I change cars?
Yes, in many cases our rooftop tents can be re-mounted on different vehicles. The key factor is a roof load rating of at least 75 kg. You may also need to get a suitable roof rack for your new car.
Do you offer installation services for your rooftop tents?
We offer a free installation service for pickup from us or one of our dealers. Alternatively, our products come with detailed mounting instructions that make self-installation easy.
Do you offer financing options for purchasing your rooftop tents?
We may offer financing options. Please contact our customer service for more information.
Can I personalise or customise my rooftop tent?
The Roof Space 2 is currently available in one colour variant. It does, however, offer the choice between a firmer and a softer mattress. Further customisation options are not currently available.
How long does shipping take and what shipping options are available?
Delivery time varies depending on location and product availability. We offer various shipping options with corresponding delivery times. For exact information, please contact our customer service.
Do you offer information or recommendations on vehicle maintenance with a mounted rooftop tent?
We offer general recommendations on vehicle maintenance with a mounted rooftop tent to ensure safety and performance. Please note that driving through a car wash with the rooftop tent mounted is not permitted, to avoid possible damage.
Can I use my vehicle with a mounted rooftop tent in multi-storey or underground carparks?
The height of the mounted rooftop tent may affect entry into multi-storey or underground carparks. Please check height restrictions before using such places.
What should I look for when choosing my campsite?
Choose your spot carefully: look for level ground and avoid sloping terrain, don't camp in flood-prone areas, and stay away from unstable slopes or near rotten trees. Secure the vehicle against rolling. Ideally position the rooftop tent so the entrance faces away from the wind. In strong wind, secure the rooftop tent to your vehicle's wheel rim using the auxiliary strap. During severe weather or thunderstorms, don't leave the rooftop tent unattended. Pack it down in a storm or thunderstorm and take shelter in the vehicle. Make sure to keep sufficient distance from fires and barbecues.
What damage is covered?
Storm and fire damage are excluded from the warranty.
Do you offer a warranty or guarantee on your rooftop tents?
Yes, we offer a 2-year warranty on our products, in addition to your rights under Australian Consumer Law. You'll find details in the product information or on our website.
Can I clean the tent with a pressure washer?
No, this could damage the coating.
What should I keep in mind when storing my tent?
1. Make sure it's dry: Before storing your rooftop tent, it's important that the tent is completely dry. Moisture can lead to mould and damage to the tent material. If the tent has become wet, dry it thoroughly in a well-ventilated place before storing it.
2. Open the lid for ventilation: Store the rooftop tent with the lid open. This allows continuous air circulation inside the tent. Good airflow is crucial to prevent moisture build-up and effectively guard against mould.
3. Regular checks: We also recommend checking the tent regularly during storage. Pay particular attention to signs of moisture. If needed, dry the tent again and treat it accordingly to prevent damage. By following these simple but important steps, you can significantly extend the life of your rooftop tent and preserve its quality. Remember: proper care and storage are the key to many unforgettable adventures under the open sky!


